Privacy Policy, SMS Terms of Use and Terms & Conditions
Gecko Fence & Landscape
Contact: 406‑370‑7161
1. Privacy Policy
1.1 Introduction
Gecko Fence & Landscape (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, request services, or communicate with us—including through SMS messaging.
By using our services, you agree to the practices described in this policy.
1.2 How We Collect Your Personal Information
Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
We may collect personal information through:
– Website contact forms
– Email correspondence
– Phone calls or text messages
– In‑person or offline interactions
– Cookies or analytics tools used on our website
– Service inquiries, estimate requests, or scheduling communications
1.3 What Personal Information We Collect
Depending on your interaction with us, we may collect:
– Name
– Phone number (including mobile numbers for SMS consent)
– Email address
– Physical address or service location
– IP address or device information (if collected via website analytics)
– Details related to your service request
– Any additional information voluntarily provided by you
1.4 How We Use Your Personal Information
We use personal information to:
– Provide requested services
– Prepare and deliver estimates
– Schedule appointments and send reminders
– Communicate about service updates or follow‑ups
– Respond to customer inquiries
– Improve our services and customer experience
– Send SMS communications only with explicit consent
We do not sell or share personal information—including phone numbers used for SMS consent—with third parties for marketing purposes.
1.5 Data Protection & Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
1.6 Your Rights
You may request to:
– Update your personal information
– Correct inaccurate information
– Opt out of SMS communications
– Request deletion of your information (subject to legal or operational requirements)
Contact us at 406‑370‑7161 for assistance.
2. SMS Terms of Use
2.1 Mobile Opt‑In & Consent
Gecko Fence & Landscape collects mobile phone numbers solely for SMS communication with customers who have provided explicit consent. Phone numbers collected for SMS purposes will not be shared with any third parties or affiliates for marketing.
2.2 Types of SMS Communications
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If you have consented to receive text messages from Gecko Fence & Landscape, you may receive messages related to the following:
– Appointment reminders
– Scheduling updates
– Service notifications
– Follow‑up messages
– Customer support responses
Example:
“Thank you for reaching out to Gecko Fence & Landscape. We’ve received your inquiry and are working on a solution. Our team will update you shortly. For questions, reply to this message or call 406‑370‑7161.” You can reply STOP to opt out of SMS messaging from Gecko Fence & Landscape at any time.
2.3 Message Frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 10 SMS messages per week related to your [appointments/billing, etc.].
2.4 Message & Data Rates
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
2.5 Opt‑In Method
Text Messaging Opt-In Form:
2.6 Opt‑Out Method
You may opt out at any time by:
– You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
– Contacting us directly at 406‑370‑7161
Opt‑out requests are processed promptly.
2.7 Help / Support
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.geckofenceandlandscape.com/contact
For assistance:
– Reply “HELP” to any message
– Call 406‑370‑7161
– Visit our Privacy Policy and Terms & Conditions page
Additional Options: If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
2.8 Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
- Message frequency may vary
3. Gecko Terms & Conditions
3.1 Acceptance of Terms
By requesting services, submitting an inquiry, signing an estimate, or communicating with us—including via SMS—you agree to these Terms & Conditions.
3.2 Service Estimates & Agreements
– Estimates are based on available information at the time of assessment.
– Estimates are not binding until approved by the customer.
– Approval may be provided verbally, electronically, or in writing.
– Approval confirms agreement to pricing, scope of work, and service terms.
3.3 Scheduling & Appointments
– Appointment dates are subject to availability and may change due to weather, staffing, or unforeseen conditions.
– Customers will be notified of changes via phone, SMS (if consented), or email.
3.4 Customer Responsibilities
Customers agree to:
– Provide accurate information
– Ensure access to the service location
– Notify us promptly of changes or cancellations
– Comply with payment terms
Failure to provide access or adequate notice may result in fees.
3.5 Payment Terms
– Payment terms are outlined in each estimate or invoice.
– Late payments may incur fees.
– Returned payments may result in additional charges.
– Work may be paused if payment terms are not met.
3.6 Cancellations & Rescheduling
– Customers may cancel or reschedule by contacting us directly.
– Short‑notice cancellations may result in fees depending on preparation already completed.
3.7 Service Limitations
We are not responsible for:
– Pre‑existing property damage
– Undisclosed underground utilities
– Delays caused by weather or circumstances beyond our control
We may decline or discontinue service if conditions are unsafe.
3.8 Warranties & Guarantees
Any warranties or guarantees will be stated in the estimate or service agreement. Unless explicitly stated, services are provided “as is.”
3.9 Liability
Gecko Fence & Landscape is not liable for:
– Indirect, incidental, or consequential damages
– Losses resulting from delays or rescheduling
– Customer‑provided materials or instructions
Our liability is limited to the cost of the service provided.
3.10 Personal Information & Privacy
Personal information—including phone numbers used for SMS consent—is handled in accordance with our Privacy Policy. We do not sell or share customer information with third parties for marketing purposes.
3.11 Changes to This Document
We may update this unified policy at any time. Continued use of our services constitutes acceptance of the updated terms.
3.12 Contact Information
For questions about this Privacy Policy, SMS Policy, or Terms & Conditions, contact:
Gecko Fence & Landscape
Phone: 406‑370‑7161